QUESTION & ANSWERS
Welcome to the newly designed and user-friendly PERVSONPATROL Support Services Page.
Please choose one of the options listed below to help you reach your desired destination.
WHAT WOULD YOU LIKE TO DO
How can I confirm that my membership is cancelled?
How do I cancel my membership?
How do I download movies to my computer?
How do I identify which company processed my transaction?
How do I stream the movies on the site?
How does the billing work for a trial membership?
How often will I be charged for my membership?
I can hear the audio, but I can't see any video, how do I fix this?
I can't log in, why is that?
I forgot my password, how do I retrieve it?
Still can't stream even after installing Adobe Flash Player
What are the billing companies' respective websites?
What do I do if the streaming movies pause every few seconds?
What if I do not have my original confirmation e-mail?
What is the difference between the WMV, MPEG1, MPEG2 and iPod/PSP formats?
Why am I still being charged after I cancelled?
My credit card has expired and I wish to maintain my current membership, how can I update my credit card information?
My account has been banned. Why was my account banned and what can I do to un-ban it?
Help and Support